Voice Intelligence
Every call, turned into a report
someone will actually read
Voice Intelligence sits underneath every conversation your business has — AI agent or human, inbound or outbound — and turns it into transcripts, signals, and a daily digest your team can act on.
Talk to Sales
See Voice Intelligence on your own calls
Share your details and we'll set up a walkthrough tailored to your use case.
Everything a call leaves behind, in one workspace
Audio, transcripts, signals, and reports — pulled in from every source you already run on, and assembled into a single place your team works out of.
A call is worth nothing if nobody reads what happened on it. Voice Intelligence reads every one — and tells you what mattered.
Inbound demo request
AI Agent · 04:12 · en-IN
Happy to walk you through the pricing — would Thursday suit you?
Umm… maybe. I'd have to run the numbers past my manager first.
Though we do need this sorted before the quarter closes.
Extracted automatically
Sentiment
Positive
Outcome
Follow-up
Objection
Budget sign-off
Human + AI
Built for conversations, not just call logs
A call is a conversation, not a form submission. Voice Intelligence listens the way a person would — picking up on hesitation, urgency, and unspoken objections — whether the voice on the other end is an AI agent or one of your reps.
- Understands tone and intent, not just words on a transcript
- Works the same whether it's an AI agent or a human rep on the line
- Every point captured feeds straight into signals and reports below
Any language, one workflow
Understands your customers in their own language
Calls don't all happen in the same language, and your reporting shouldn't need a translator either. Voice Intelligence transcribes, scores, and summarizes every call in whatever language it was spoken in — and rolls it all up into one report your team can read.
- Transcribes and scores calls in 90+ languages and regional accents
- Signals and summaries are generated in the language your team reads in
- No separate setup per language — one workspace covers every market
Today's calls
128 calls · 11 languages
साइट विज़िट अगले हफ़्ते हो सकती है?
Site visitNecesito la aprobación de mi jefe.
Follow-upவிலை பற்றி மேலும் தெரிய வேண்டும்.
Interestedالسعر مرتفع قليلاً بالنسبة لنا.
ObjectionDaily digest
08:00 IST
128
Calls scored
11
Languages
62%
Positive
How it works
One intelligence layer, any source of calls
Voice Intelligence doesn't care where the call came from — it's the same pipeline whether it's an AI agent, a rep on Twilio, or a recording someone uploaded by hand.
Every call, captured
Pull calls in automatically from your Voice AI agents, telephony connectors, Zoom, or a CRM sync — or drop in a batch of recordings by hand. One workspace, any source.
Learn moreSignals, not just transcripts
Sentiment, outcome, and a summary on every call by default — plus custom "AI Signals" your team defines, extracted automatically from the conversation.
Learn moreBuilt for your stack
Credentials are encrypted at rest, connectors are scoped per organization, and every source can be switched off without losing history.
Learn moreAI Signals
Extract what your team actually cares about
Define a custom field once — "Budget Mentioned", "Objection Type", "Renewal Risk" — and it's pulled from every relevant call automatically, scoped to the segments you choose.
Reporting
A digest that reads like a person wrote it
Every window — today, yesterday, last 7 days — gets a plain-English narrative alongside the numbers: headline, wins, issues, and a recommended action. Emailed out, or exported as a PDF.
Put Voice Intelligence to work
The same pipeline, tuned for what your team is listening for.
Know which calls are actually moving deals
See outcome and sentiment across every rep and AI agent, side by side. Spot the objections coming up again and again, and catch the follow-ups that are quietly slipping.
Stop guessing what happened on the call
Connect your first data source and get your first daily digest tomorrow morning.
Deploy on your terms
Builder AI runs wherever you need it — public cloud, private cloud, on-prem, or fully air-gapped. No compromises on data sovereignty.
Managed Cloud
Zero setup. We host it, you build. Scales automatically.
API-First
Full REST API access. Embed any NextNeural capability directly into your own product or workflow.
Bring Your Own Keys
Use your own model API keys for full cost transparency and control.
Air-Gapped
Fully isolated deployment for regulated industries and government.